As a social business, Student@Home employs IT students to provide technology support and training to home computer users and small businesses. Originating in Holland, where the company employs over 260 students, the innovative concept was brought to the UK earlier this year.
UK Managing Director, Kelly Klein, was acutely aware of the potential risks faced by her staff, having attended the same school as Suzy Lamplugh – an estate agent who disappeared after a visiting a client in 1986. This tragic event resonated with Kelly, who from the outset wanted the safety and well-being of her staff to be a top priority for the business.
After researching all of the personal safety alarms available on the market and meeting numerous suppliers, Kelly decided Skyguard’s MySOS provided the best solution for her staff and began a trial of five devices. “Skyguard stood out from the rest by offering a high quality alarm, with an exceptional service, at an affordable price”, says Kelly Klein. The MySOS device and contract SIM card are provided free of charge when customers subscribe to Skyguard’s service.
Having trialled the devices for one month, feedback from all the staff using the MySOS was resoundingly positive. “The MySOS alarms provide my staff with reassurance that they are never alone – help is there whenever they needed it, at the touch of a button. The alarms really give them confidence whilst they are doing their job”, Kelly concluded. As the service is available 24/7, the staff have been told they can use the alarms even when they are not on a job and many staff do.
The success of the trial has led Kelly to implement the solution to all 55 staff in London, with further devices scheduled for national roll-out as the company achieves its ambitious expansion plans.