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Skyguard Privacy Policy

Your privacy is very important to us. We’ve created our privacy policy to make important disclosures about how you can use Skyguard and how we collect and use your content. We encourage you to read this agreement in full, and to use it to help make informed decisions.
  1. Accessing and Updating Personal Information

When you use Skyguard’s services, we make good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests. We may decline to process requests at our discretion, for example if, in our opinion, requests are unreasonably repetitive or systematic, require disproportionate technical effort, could jeopardize the privacy of others, could simply be impractical, or for which access is not otherwise required.

  1. Sharing Your Content and Information

You acknowledge that you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer and mobile phone to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner. You must not allow any third party to access your account.

  1. Information Security

We take appropriate security measures to protect against unauthorised access to or unauthorised alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorised access to systems where we store personal data.

We restrict access to personal information to Skyguard employees, contractors and agents who need to know that information in order to process it on our behalf. These individuals are bound by confidentiality obligations and may be subject to disciplinary measures, including termination of their employment or engagement, as well as criminal prosecution, if they fail to meet these obligations.

  1. How we use Content

Skyguard may use your content in a variety of ways from time to time in performing the services for you – including the following:

– We will seek to track and record your phone’s position upon Skyguard’s software being activated in accordance with its proper use.

– We will seek to describe your phone’s position, and your details as known to us, to your nominated contact/s and/or emergency authorities.

Those details are disclosed to any third party not being your nominated contacts on an anonymous basis – we will not otherwise disclose your name or home address without your consent.

We use the location service API within your phone to determine and track your location. Disabling this setting will prevent the app from working fully and we will therefore be unable to provide assistance in the event of you being in danger.

  1. Content Control

You do not transfer to us your rights of ownership in any of the content you upload to the Skyguard website via the Skyguard mobile application; and you can control how it is shared with your contact/s through your personal account on the Skyguard Customer Service Centre or within the mobile application.

  1. Changes to our Privacy Policy

Please note that our privacy policy may change from time to time. We will not reduce your rights under this privacy policy without your explicit consent. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification or privacy policy changes).