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Personal Safety Blog

10 January 2020
 January 10, 2020
Businessman setting voice memo timer

Voice Memo Timer – What Is It & How Does It Work?

The Voice Memo Timer (VMT) system transforms a standard mobile phone into a personal safety device without downloading any additional software. Nevertheless, as the majority of people own smartphones, VMT is also included as a feature on personal safety apps.

The service provides workers with an effective back-up service without them needing to remember or carry another device.
How Does The Voice Memo Timer Work?
To activate the voice memo timer using a standard phone, first, the user needs to save the Voice Memo number as a speed dial option. By calling this number, the user will be prompted to leave a message. To be most effective, the message should include specific details about where they’re going and who they’re meeting.

After recording their message, the user will need to type in the number of minutes that they want to set the timer for. This automatically sets an Amber Alert on the user’s account.

If a timer expires before being cancelled, an alarm will automatically be created. The Controllers in the Alarm Receiving Centre (ARC) can

21 October 2019
 October 21, 2019
ARC Controllers answering alarms

Benefits Of Having A Dedicated Alarm Receiving Centre (ARC)

An Alarm Receiving Centre (ARC), also known as an Incident Management Centre (IMC) is a purpose-built facility to monitor a range of systems including alarms and cameras. ARCs are manned by trained controllers 24/7, 365 days a year who will receive the alarms and contact the relevant emergency service if necessary.

Every certified lone worker solution will have to utilise an accredited ARC as part of their service to handle any alarms raised by users. Choosing a provider that has their own dedicated Alarm Receiving Centre could benefit your business and the employees you’re looking to protect.
Only Manage Lone Worker Alarms
The main advantage of having an ARC dedicated to lone working devices is that it will only manage lone worker alarms. Typically, most ARCs will receive alerts from a variety of systems including burglar alarms, fire alarms and CCTV footage. These ARCs might also be employed to monitor and respond to lone worker devices as a secondary service.

By only having one type

10 October 2019
 October 10, 2019
Support lone worker's mental health

6 Tips To Support Lone Worker’s Mental Health

All employers have a responsibility to protect the health, safety and welfare of the people they employ.

Typically, businesses tend to focus on the physical risks that can impact the safety of their employees, such as falling down stairs or slipping on a wet floor.

The topic of mental health is commonly overlooked in the workplace with poor mental health often difficult to recognise.

Despite this, evaluating and monitoring mental health is a fundamental part of an employer’s duty of care.

In addition, many people suffering with a mental health condition fail to express the way they’re feeling as a result of fear or the absence of an appropriate channel.

Research carried out for the British Occupational Health Research Foundation (BOHRF) in 2010 found that 64% of remote lone workers face psychological distress which has a knock-on effect to their mental health. While they may be ‘out of sight’, it’s important that they don’t become ‘out of mind’.

We’ve put

7 June 2019
 June 7, 2019
When Should You Activate Your Lone Worker Device

When Should You Press Your SOS Button?

Personal safety devices can make all the difference in a potentially life-threatening situation, but under what circumstances should you raise the alarm?

It’s essential to use your own personal judgement in deciding when it’s appropriate to raise an alert as all situations are different. As a general guide, if there is a clear emergency, you’ve had an accident or your safety is at risk, then you should reach for your device immediately.

Scenarios where you should activate your personal safety device or app include:

If there is an emergency and you need urgent assistance
If there’s a danger to life or someone’s safety is at risk
If you’ve had a serious accident and require help
If you feel threatened
If you suffer a severe health problem

Of course, these are just guidelines. Remember that in all cases you should trust your instincts and press the SOS button if you feel it is necessary. If you raise an alert and it turns out to be a false alarm – don’t worry. Simply

24 May 2019
 May 24, 2019
What Counts As Reasonable Force When Defending Yourself

What Counts as Reasonable Force When Defending Yourself?

When faced with threatening situations, protecting yourself is a basic human instinct – but not everyone knows what is considered appropriate action when defending themselves.

Many of us encounter situations where circumstances dictate that we need to physically protect ourselves or others. This may be in our personal lives, but it can also occur in the workplace, for example if an angry customer becomes violent.

If this happens you may have to think on your feet and act quickly, so it’s useful to know the boundaries of what you can and can’t do, to help give you the confidence to make the right decision in the moment.
What does the law say?
Legally there’s no specific definition of reasonable force as this is judged on a case by case basis. However if you can prove that your actions were necessary given what you thought at the time, then this is acceptable and you have acted within the law.

In the UK, anyone can use reasonable force to protect themselves or others if a crime is taking place. This

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