A survey of NHS workers in England found that over 15% of staff have experienced violence in the past year, with one in seven employees on the receiving end of attacks from patients, relatives and the general public – the highest level in 5 years.
This news comes as Health Secretary, Matt Hancock is set to introduce his NHS Violence Reduction Strategy, a new initiative to tackle the issue of abuse towards medical staff.
Promising a ‘zero tolerance’ approach to violence, Mr Hancock said: “NHS staff dedicate their lives to protecting and caring for us in our times of greatest need and for any one of them to be subject to aggression or violence is completely unacceptable.”
Too often our hardworking NHS staff are subjected to violence & aggression at work. It’s unacceptable. Our first ever NHS Violence Reduction Strategy will tackle this head-on https://t.co/JnRHBb6a9b
— Matt Hancock (@MattHancock) October 31, 2018
As one of the most common causes of workplace accidents, slips, trips and falls were responsible for nearly a third of all non-fatal injuries at work last year.
Falls from height are also the biggest cause of death of workers in the UK, with the number of fatalities having risen by around a third over the past 12 months.
Although falls can’t be avoided all together, by maintaining good habits and following the points below the risk to employees can be lowered.
Simple ways to reduce the risk of falls
Clean up any spillages promptly and use appropriate signage to warn others of wet floors.
Take your time, don’t rush. Many accidents occur when people are trying to do things quickly neglecting their safety.
Wear sensible footwear that have a good grip.
Keep walkways free of obstacles that could become trip hazards, such as boxes or loose cabling.
Look out for uneven surfaces and report dangerous areas, such as potholes or raised ground.
Ensure all work areas including passages and stairways are lit sufficiently.
Inspired by Conflict Resolution Day which falls this week, we take a look at how de-escalation techniques can be used to diffuse potentially threatening situations and what to remember should you find yourself in these circumstances.
Observed in October each year, Conflict Resolution Day is a global event which aims to promote the concept of peaceful resolution and non-violent methods people can use to settle disagreements and conflict.
These techniques are life skills that can be applied in many different scenarios. However they’re especially useful when dealing with aggressive behaviour in the workplace; from an aggrieved customer for instance.
Conflict resolution strategies
There are five main ways that a conflict can be resolved, it’s important to consider which outcome would be most appropriate given the situation:
Competing – one person ‘wins’ the argument.
Collaboration – where both parties find a solution that is agreeable to all.
Compromise – both parties give some ground and find a solution that meets halfway.
Withdrawing – avoiding the conflict, either completely or temporarily.
Smoothing – when situation is calmed down, although both parties still disagree
As the days get shorter it’s important to think about your personal safety when you’re out and about.
At this time of year we’re starting to see the effect of the changing seasons on our journeys to and from work in particular, with many of us noticing the darker mornings and shorter evenings.
We’ve produced a quick reference guide with some top safety tips that you should bear in mind when travelling at night.
1. Let People Know Where You Are
Before you go out tell someone where you are planning to go and roughly when you expect to come back.
2. Avoid Walking Alone
Remember there is safety in numbers, so if possible try to stay with a group of friends.
3. Be Confident and Alert
Walk with purpose and be aware of what is going on around you at all times. Don’t wear earphones.
4. Keep Expensive Items Out of Sight
Valuable items such as mobile phones or jewellery can make you a target for thieves, make sure these are safely tucked
On a Friday evening in the run up to Christmas 2017, panic spread through one of London’s busiest shopping areas, Oxford Street, as rumours of a terror alert began circling on social media.
Amongst the chaos that ensued, singer Olly Murs became an unlikely source of public safety information, telling his 7 million Twitter followers that gunshots had been heard in department store Selfridges.
Some time later Police confirmed the incident to be false, having reportedly originated from an altercation between two men at a nearby tube station. However, by this time it was too late. Scenes of mass-hysteria were described as armed officers evacuated the area, with screaming crowds ‘running for their lives’ resulting in a stampede which injured several people.
This case quite clearly highlights the importance of controlling the misinformation that can circulate in these situations, especially on social media.
What are mobile alert systems?
One possible way to do this is using mobile alert systems, which in the event of a real emergency can disseminate safety information quickly to a mass audience straight to