Employees, especially those with public facing roles are vulnerable to experiencing assaults within their working environment. The figures for this type of crime have been significantly rising year on year, with little sign of improvement.
When working alone or with no one in close proximity, the risk is heightened greatly. Not only are lone working employees more of a target, they face the problem of not being able to easily seek help if an emergency was to occur.
With the Health and Safety Executive’s (HSE) yearly reports, it can be identified that in the year of 2016/17 both the retail and the health and social care sectors experienced the highest number of serious staff assaults. Roles within health and social care include community nurses and social workers who are responsible for visiting people’s homes, often alone. Due to the nature of their work they can be exposed to vulnerable individuals. Official figures revealed by the NHS’s safety advisory body found that in the year of 2016-17 there were 70,555 violent assaults on doctors, nurses
As you may already be aware from scrolling through your Twitter feed, today is ‘Random Acts of Kindness Day’, a whole day dedicated to encouraging people to spread a little kindness by doing good deeds for others.
This global event – celebrated each year on February 17th – originated in New Zealand but has seen a massive growth in popularity in the last few years, spreading its message of kindness across the world. The beauty of this particular movement is that anybody can get involved, whether it’s a simple as paying someone a compliment, giving up your seat on a bus, checking on a neighbour or even just smiling at a stranger.
Keeping with the spirit of the day, we thought we’d share a few heartwarming stories from our Incident Management Centre of how people have come to the aid of others in times of need.
Stories from our Incident Management Centre
One of our users happened to arrive on the scene moments after a young boy was struck by a car. Seeing that the boy was in need of
A citizen’s arrest is made when a member of the public apprehends a suspect and detains them until the police arrive to formally arrest them. This may be necessary in situations where a person is behaving in a violent or aggressive manner, causing a threat to themselves or the safety of others around them.
Legally anyone can carry out a citizen’s arrest, but there are a number of guidelines you must follow when doing so to avoid getting into trouble yourself.
Section 24A of the Police and Criminal Evidence Act 1984 (PACE) states that an individual can perform an arrest on somebody they suspect of committing an indicatable offence. This applies to serious offences that can be tried in a Crown Court, for example assault, burglary or criminal damage.
You can arrest somebody to prevent them:
Causing physical injury to themselves or someone else
Suffering a physical injury
Causing loss or damage to property
Attempting to get away before a Police officer arrives to assume responsibility of them
Under common law if a breach of the peace has
When it comes to providing assistance in an emergency, panic buttons and personal alarms are two of the most common ways employees can seek help – but which is better for protecting lone workers?
Chances are you may already be familiar with the concept of panic buttons. They are typically hidden out of sight under the counter in banks, shops and many other businesses where workers may encounter danger. When pressed, these buttons often link-up to security staff, a central office or in some cases the Police to alert them that help is required urgently. There can be other features built-in, such as safety switches to shut down machinery, but generally panic buttons operate on a fairly basic level and are installed in one fixed location.
Personal alarms are usually small hand-held devices that can easily be carried on an employee’s person. Depending on their specific functionality, on activation users can be put through to a monitoring centre with professionally trained alarm receivers who can assist, contact the emergency services and in some cases, even communicate directly
The turning of the year is often a time for making positive changes. Although it may not immediately spring to mind, improving the safety of lone workers should feature highly on every employer’s list of resolutions.
Working alone is perfectly legal and in fact part and parcel of many occupations, encountered by most employees at some point during their career. If the appropriate precautions and procedures are put in place this can often be carried out safely with no issue. However, lone working does come at a greater risk if problems do arise, these can not only be more dangerous if faced alone, but getting help can also be more challenging.
Risks to Lone Workers
Slips, trips and falls are a common danger to workers, causing around a third of all non-fatal injuries to employees reported to the Health and Safety Executive (HSE) in 2016/17. It’s easy to see why this poses such an issue for lone working employees in