In common with all of you, we are deeply concerned about the effects of COVID-19 and hope that you, your families and colleagues are safe and well.
The current coronavirus pandemic has escalated significantly in recent days and circumstances continue to develop daily. As you know, the single most important action we can take is to stay at home and, to this end, we have almost all our staff operating on that basis.
Our certified Alarm Receiving Centre (ARC) continues to operate as normal whilst continuously reviewing and improving our Business Continuity Plans as we are very aware that we provide services to “key workers” in the UK. This also ensures we continue to serve all our customers as we recognise the criticality of what we do.
Minimising the spread of the virus and this complete move to home working means we would encourage our customers to use all mediums of exchange to get in touch with either your account managers or customer support teams; chat, message and phone.
The Senior Management Team (SMT) continues to review
This communication is to update our customers on the actions we have already taken to prepare our business to respond to the developing Coronavirus outbreak and its potential, or perhaps even inevitable, impacts on our business, our colleagues, our customers and the UK as a whole. This includes what further actions we may need to take in the coming weeks; for example, to support ‘social distancing’.
At Skyguard, our employees, customers and services remain our top priorities, and we are committed to keeping you informed of our efforts to ensure minimal disruption (if any) to our service offerings. The Send For Help Group Board and senior management team are closely monitoring the rapidly evolving situation, and are continually reviewing the preparedness of the business for managing the developing outbreak; including holding specific senior management meetings solely on this subject. The reviews and decisions are very much based on a “business as usual” (BAU) stance, in line with the UK government’s position, whilst also following all official government guidance.
Based upon our well-established Business Continuity Management system, all of
Skyguard are delighted to announce that we have moved premises. Our new address is 20-24 East Street, Epsom which will provide a modern fantastic working environment that is much closer to Epsom town centre.
We have invested millions of pounds refitting the 1st and 2nd floor offices to a very high standard, while also building a brand new state-of-the-art Alarm Receiving Centre (ARC). This relocation is a statement of intent from the business and an important step to move the company forward.
Moving into the new offices is another exciting chapter in our development as the world’s market leading provider of lone worker solutions. Below are a few visuals of our new home.
Just like us, you have been planning for how Brexit (the UK’s exit from the European Union) could impact your company and of course your current supplier relationships.
Internally, we have taken all the steps necessary to ensure continuity of service and uninterrupted lone worker protection, regardless of how Brexit is finalised.
For more information, please refer to our Brexit Statement
Skyguard’s parent company, Send For Help Ltd has been named in The Sunday Times Fast Track 100, becoming one of a select few companies to be listed for a third consecutive year.
Published yesterday, The Sunday Times Virgin Atlantic Fast Track 100 ranks Britain’s most successful private companies with the fastest growing sales over their latest three years.
Having entered the table in 2016, Send For Help has showed consistent growth appearing again in 2017 and 2018. The company joins an elite group of businesses to have been included 3 times or more.
Send For Help is currently ranked 68th, climbing several places on last year’s position with turnover hitting £12.8m in the year to March, an annual rise of 55.97%.
As the world’s largest supplier of lone worker protection, Send For Help, which operates through its three subsidiary brands, Skyguard, Peoplesafe and Guardian24, provides personal safety devices and apps offering 24 hour personal protection to over 150,000 lone workers and individuals at risk.
This latest achievement caps another remarkable year for the