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14 December 2018
 December 14, 2018
Emergency services

When Should You Dial 999 and What Are The Alternatives?

In an emergency the first thing people usually think to do is dial 999. Since 1937, the service has provided 24/7 access to the emergency services for those in need of urgent assistance.

However, with upwards of 560,000 calls a week according to British Telecom, there is a huge demand on the service. At its busiest time, which is unsurprisingly around midnight on Friday and Saturday nights, handlers can expect 5,000 incoming calls an hour. Over the Christmas period this increases with around 9,000 calls received in the early hours of New Year’s Day.

Although the majority of calls are genuine, an estimated 35% don’t involve actual requests for help. These include accidental calls, deliberate hoaxes or children playing with phones. We’ve also all heard the tales of time-wasting calls, which the emergency services often publicise as a reminder to the public that 999 should not be abused.

When should you dial 999?

If there’s immediate danger to life
A crime is in progress
Someone suspected of a crime is nearby

3 December 2018
 December 3, 2018
Sunday Times Fast Track 100 Award - Send For Help Group

Send For Help Celebrate Third Fast Track 100 Award

Skyguard’s parent company, Send For Help Ltd has been named in The Sunday Times Fast Track 100, becoming one of a select few companies to be listed for a third consecutive year.

Published yesterday, The Sunday Times Virgin Atlantic Fast Track 100 ranks Britain’s most successful private companies with the fastest growing sales over their latest three years.

Having entered the table in 2016, Send For Help has showed consistent growth appearing again in 2017 and 2018. The company joins an elite group of businesses to have been included 3 times or more.

Send For Help is currently ranked 68th, climbing several places on last year’s position with turnover hitting £12.8m in the year to March, an annual rise of 55.97%.

As the world’s largest supplier of lone worker protection, Send For Help, which operates through its three subsidiary brands, Skyguard, Peoplesafe and Guardian24, provides personal safety devices and apps offering 24 hour personal protection to over 150,000 lone workers and individuals at risk.

This latest achievement caps another remarkable year for the

23 November 2018
 November 23, 2018
Police Officer Assaulted in Merton

Violence Against Emergency Workers Highlighted by Shocking Video

A video posted on social media has exposed the appalling level of abuse faced by police. In the short clip, two officers in Merton, South London are assaulted during a routine traffic stop, with a male suspect seen ‘karate kicking’ a female officer to the ground – just yards away from the path of an oncoming bus.

The officer sustained head injuries, whilst her male colleague suffered cuts after being dragged across the floor by a suspect attempting to flee. Several cars can be seen driving past without stopping to help until eventually a member of the public steps in to assist.

In the video the man filming can be heard laughing and making fun of the officers instead of coming to their aid. After the video was uploaded to Twitter, the incident hit the headlines last week as it demonstrates the current lack of respect towards police forces.

It prompted the Chairman of the Met Police Federation, Ken Marsh, to suggest that the severity of attacks faced by officers, coupled with the lack of support from the public could mean

21 November 2018
 November 21, 2018
Lone Worker Lost Remote North York Moors

Lone Worker Lost on Moors an Important Reminder About Safety in Remote Areas

A volunteer had a lucky escape when he became lost on the North York Moors whilst working alone.

The man was undertaking a wildlife survey when he took a shortcut and struggled to find his way back. To make matters worse, his phone battery quickly went flat leaving him with no means to navigate.

Fortunately the man had been able to alert the police that he was lost before his phone died. They contacted the National Park Authority although they were unable to pinpoint his location.

Covering 554 square miles, the North York Moors National Park is one of the most remote parts of Yorkshire and the North East.

The volunteer had followed lone working ‘buddy’ procedures correctly and given his whereabouts to a family member at home. However, in a stroke of bad luck they’d gone out and left their mobile phone indoors and could not be contacted.

Eventually the worker was able to find his car and let others know he was safe, but things could easily have turned out differently. This highlights the dangers of working

19 November 2018
 November 19, 2018
Personal Safety When on Home Visits

Staying Safe When Carrying Out Home Visits

When entering another person’s home in a professional capacity, your personal safety must always be your top priority.

Nurses, social workers, housing officers, delivery drivers, carers and maintenance staff are just a few of the roles where home visits are commonplace. However, despite being part and parcel of many people’s everyday jobs, this can potentially expose employees to risk.
Why do home visits carry higher risk?
Quite simply when you are in somebody else’s home this puts them in a position of control. This perception can alter the way you behave and put you on the back foot to start with. In certain circumstances you may be more likely to agree with somebody else or behave in a submissive way. In an unfamiliar environment you might not be aware of the dangers or even how to get away in a hurry if you need to.

The nature of some roles may also have a higher probable risk associated, for example a nurse that visits mental health patients in the community or a housing officer that deals with

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