Europe's Premier Personal Safety Service for Lone Workers 0845 0360 999

3 February 2017
 February 3, 2017
BS 8484 Lone Worker

Skyguard one of the First Organisations to be Certified to new BS 8484:2016 Lone Worker Standard

Skyguard – part of the largest lone worker protection provider in the World is one of the first companies to be successfully audited against the latest version of BS 8484:2016 – the standard for the provision of lone worker device services.

Following the rigorous audit, the award certifies that Skyguard is working to the very highest standards of both product and service provision. Skyguard was already accredited to the previous version of the standard – BS 8484:2011 having passed annual audits conducted by UKAS accredited body, the National Security Inspectorate (NSI). Subsequently, Skyguard had already been awarded NSI Guarding Gold and ARC Gold standards – the highest available.

BS8484:2016 sets the standard to which UK lone worker device service suppliers should achieve and can be measured against. It is important as a benchmark for employers sourcing a credible provider, as it enables the highest level of police response to an alarm

2 February 2017
 February 2, 2017
Victim of domestic abuse hiding and trying to get help

Discreet Ways to Get Help Without Alerting an Attacker

In an emergency, one of the first things most people would think to do is dial 999 – but what if this wasn’t an option as it could alert an attacker or give away your whereabouts?

Luckily there are several solutions to this particular problem. Firstly, if you are able to dial 999, but unable to speak, there is a so-called ‘silent solution’ that allows you to let emergency service operators know that you require assistance by pressing 5 twice when prompted.
How the silent 999 solution works
The usual procedure when you dial 999 is that an operator will answer and ask which service you require. They will also ask you to tap your handset screen or cough if you cannot speak. If no sound can be heard, the operator will usually suspect that you have accidentally misdialled and terminate the call.

However, if there are background noises and voices, the call will be connected to an automated police voice response system. The caller will be asked to press 55 if help is required, which if dialled correctly

24 January 2017
 January 24, 2017
NHS workers protected by personal safety alarms

NHS Trust Puts Lone Worker Safety First to Gain Improved CQC Rating

Rotherham, Doncaster and South Humber NHS Foundation have achieved an upgraded CQC rating following an inspection by the Care Quality Commission.

The trust which provides a range of mental health services in northern England has been rated as ‘good’ by regulators following a series of improvements.

One of the areas highlighted in the official report were measures undertaken to protect lone workers. The trust currently employs over 3,700 staff and volunteers working across 200 locations in Rotherham, Doncaster, North Lincolnshire and Manchester serving around 150,000 patients.

Services mainly comprise mental health and learning disability provision for all ages, although the trust has also diversified into community services including district nursing.

Health visitors and district nurses regularly attend appointments on their own in patient’s homes, putting them at risk of assault. To help mitigate this issue, the trust has supplied staff with MySOS devices from Skyguard. These compact personal safety alarms are small enough to fit on a keychain and can be easily activated in situations where the user feels

13 January 2017
 January 13, 2017
Protect Lone Workers with Smartphone Safety Apps

Updated Lone Worker Mobile Apps Launched Alongside SmartButton for Android

Skyguard are pleased to announce the latest version of our BS 8484:2016 Certified lone worker protection app and the launch of SmartButton for Android users.

The Skyguard app is an innovative software application that turns a smartphone into a fully functional personal safety device, with access to our dedicated 24/7 Incident Management Centre (IMC). The new and improved version of the app provides users with a multitude of ways to seek assistance, activating an alarm via the app itself or using the SmartButton device.

The SmartButton is a small wearable device now available for both Windows Phone and Android users. It works by overriding the phone’s keypad lock so an alarm can be raised discreetly at the touch of a button in an emergency.

Fast and effective transmission of alarms is provided by the latest Bluetooth and GPRS technology. The location of the device can also be logged so it is available to our Controllers, giving them information on your whereabouts if need be.

At only 1.3 inches in diameter the button is lightweight and can

20 December 2016
 December 20, 2016
Wishing our customers a Happy & Safe Christmas and New Year

Merry Christmas and a Special Thank You from Skyguard

Christmas is once again upon us and on behalf of all of the team at Skyguard we would like to wish all of our customers a very Merry Christmas and thank you for your support throughout 2016.

The past year has been our most successful yet, with our parent company Send For Help Group achieving record growth for the 4th year running. In December, we were also delighted to be listed at 47th in The Sunday Times prestigious Fast Track 100 league table of the fastest growing companies in Britain.

To date Send For Help protect more than 100,000 lone workers including over 100 NHS Trusts, 150 Local Authorities and 200 Housing Associations. Our mission continues as ever to remain at the forefront of personal safety technology and deliver the highest level of customer service, to help us maintain our position as market leaders.

2016 has

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