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27 January 2016
 January 27, 2016
NSI Gold News Article

Skyguard Achieves NSI Guarding Gold Standard

Skyguard – Europe’s Premier Personal Safety Service has been awarded NSI’s prestigious Guarding Gold standard.
Following a rigorous audit, the award certifies that Skyguard is working to the very highest standards of both product and service provision.

The National Security inspectorate (NSI) is the recognised leading certification body for the UK’s Security, Fire and Facilities Management industries, offering a multi-tier approval scheme.

Previously, Skyguard had held the Guarding Silver award which audits against lone worker sector standards, such as BS 8484:2011. However, Guarding Gold was achieved after the company’s Quality Management System surpassed BS EN ISO 9001 requirements in addition to the ‘Silver’ standards already met.

NSI Gold is widely recognised as the highest level of certification across the security industry as well as the Police, Fire and Rescue services.

Skyguard’s own purpose-built, UK based 24 hour operated Incident Management Centre had already achieved

21 December 2015
 December 21, 2015
Lone worker

Why Accreditation Is Key in Deciding on a Lone Worker Solution

This past week, The British Security Industry Association (BSIA) conducted an interview asking the question: When buying a lone worker service how can I be sure that the supplier has the most effective access to the Police?


Ken Meanwell, lead on Security Systems Policy at the National Police Chiefs’ Council (NPCC) led the way on confirming that “Only audited and accredited lone worker suppliers, complying with the NPCC policy are able to state on publicity literature that their service is ‘Police Compliant’”.


Full Police compliance comes with the British Standards BS 8484:2011 and BS 5979 as the core requirements to guarantee a level 1 Police response. The Alarm Receiving Centre based standard, BS 5979 has also been supplemented with the “adopted BS EN 50518, complimented by BS 8591.” Meanwell states that “The NPCC and the two auditing bodies, NSI and SSAIB, have confirmed that all three

8 December 2015
 December 8, 2015
Sutton and East Surrey Water

Sutton and East Surrey Water Choose Skyguard to Help Keep Lone Workers Safe

Sutton and East Surrey Water has entrusted Skyguard – Europe’s Personal Safety Service, to protect their lone working meter readers, inspectors and water samplers, enhancing their safety whilst carrying out duties.

Providing water to over 282,000 homes across east Surrey as well as parts of South London, West Sussex and Kent, Sutton and East Surrey Water covers a wide area, much of it rural.

With water samplers and inspectors often working alone, they can be vulnerable to trips, slips and falls. Should an unfortunate incident or accident occur, having no immediate help at hand can leave the worker vulnerable to a worsening and critical situation. Sutton and East Surrey Water decided that a suitable, flexible, yet cost-effective lone worker solution was needed to ensure the safety of their staff.

It was also agreed that lone working customer liaison officers, who regularly enter customers’ homes alone, should also be afforded the same level of backup and response, thus providing them with an essential means of communication in the event of an incident – such as a physical assault.

Sutton and

3 December 2015
 December 3, 2015

Remaining Vigilant in Times of Uncertainty

In light of the recent horrific events in Paris and others around the world, it is imperative that we consider how to keep ourselves, our staff and our businesses safe. In general towns and cities across the UK are safe places to visit, however, it’s always sensible to take precaution especially in these times of uncertainty.

Here are Skyguard’s tips for remaining vigilant.

Never leave your bags or belongings unattended, they might be viewed as a security concern
Report any suspicious packages or behaviour to security staff or the Police. Prompt and detailed reporting can help prevent violent crimes or terrorist attacks. When reporting suspicious activity, try to give an accurate description as possible, including:


Brief description of the activity

Date, time and location

Physical appearance of anybody involved

Description of vehicles

Where they may have gone since leaving the area


It’s important to remember that you can report suspicious behaviour anonymously

Arrange a meeting point if you are travelling in a group, particularly with children in case you become separated
When carrying a bag

19 November 2015
 November 19, 2015

Crimes Against Business – Safeguarding the Retail Sector

Figures released in the 2015 British Crime Survey include some alarming statistics based on Commercial Victimisation. According to the findings, the wholesale and retail sector is one of the worst hit, with an estimated 4,123,000 crimes against businesses within a 365 day period; equating to 41% of all retail organisations within the sector.

This poses the question as to whether our retail staff are safe when performing their everyday tasks? What protection, if any, is put in place to protect their wellbeing? Can it be argued whether it is safe for them to be on a shop floor, opening up, locking up and carrying cash alone?

According to a 2015 report published by USDAW (Union of Shop Distributive, and Allied Workers) over half of shop workers were verbally abused in the last year, with more than 10% on a weekly or daily basis. John Hannett, USDAW General Secretary states: “All too often shop workers encounter violence, threats and abuse for simply doing their job. There is the additional concern of Black Friday in November.”

An earlier USDAW report

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