Europe's Premier Personal Safety Service for Lone Workers 0845 0360 999

8 September 2015
 September 8, 2015
Iphone road background

Smart use of your Smartphone

Although we’d all love to own the latest smartphone, unfortunately the fancier they are – the more liable they are to being stolen. That’s not to say we shouldn’t own them; we just need to take precautions to protect them from thieves. According to a recent survey, more than 300,000 mobile phones are reported stolen to police each year.

Here are 8 helpful tips for safeguarding you and your device:

Think about where you keep it when on the go. Try not to keep it in a pocket but somewhere where it can be zipped away. Not only does this prevent it slipping out but makes the job of a pick-pocket one step harder.
Be aware of your surroundings. If you do feel the need to use your phone in public, (and let’s face it, who doesn’t?) don’t glue yourself to the screen – make sure you are aware of who is around you.
Evaluate the situation. If you do feel you’re in a risky environment or have seen some suspicious behaviour, perhaps

24 August 2015
 August 24, 2015
Helpful tips and advice for those working alone

Fact Sheet for Working Alone

According to the Health and Safety Executive (HSE), safe working arrangements for lone workers should be established exactly as they are for other employees.
Prior to assigning an employee to a lone working activity, the employer must first consider potential hazards, asking themselves…

Can one person adequately control the risks of the job?
How will the individual be supervised?
Is the job suitable for a young lone worker?
Is there a higher risk presented to a female carrying out the role?
Is there any risk of violence attached?
Is the assigned individual medically suitable for lone working?
What is the procedure should the lone worker fall ill or face an emergency?
What is the required training to ensure the upmost safety in the role?

Taking extra precautions may help eliminate the hazards presented to lone working, such as…

Introducing a Buddy System –  If the job is simply too risky to be carried out alone, a second employee is assigned to the role to provide extra support.
Increased Communications – Often a two way walkie-talkie is all it takes to

3 August 2015
 August 3, 2015
Circle Housing Logo

Skyguard Personal Alarms Give Confidence to Circle Housing’s Lone Working Staff

In order to alleviate the risk to its lone working maintenance team, Circle Housing Property Services has introduced ‘MySOS Mandown’ personal safety devices, developed exclusively by Skyguard.

Circle Housing Property Services (CHPS) are an in-house property maintenance team providing services to Circle Housing’s regional providers. Employing around 115 lone working tradesmen across a large geographical area presented a high risk of workplace injury or assault. Not only are the tradesman often working from heights but regularly carry out tasks alone.

To mitigate the risk to its lone workers, CHPS chose to adopt Skyguard’s MySOS Mandown devices – a small, discreet and easy to use personal safety alarm, featuring GPS, GPRS and Mandown technologies. Certified to the highest industry standards (BS 8484, Secured by Design), the MySOS Mandown is the smallest and lightest device available in Europe, enabling the team to conveniently carry the alarm on their person. With two-way audio, it provides lone workers with a simple yet effective way to call

16 July 2015
 July 16, 2015
BSIA Lone Worker Committee

Send For Help Group’s Subsidiaries Voted as Committee Members of BSIA Lone Worker Section

The Send For Help Group – Europe’s largest lone worker protection provider, has been elected two committee memberships of the British Security Industry Association’s (BSIA) Lone Workers Section; one for each of its subsidiary companies. Will Murray, Marketing Director, has been re-elected as representative for Guardian24, whilst Ben Hawkins, Incident Management Centre Manager, has been newly appointed to represent Skyguard.

The BSIA’s constitution dictates that Section Committee Member elections are held on an annual basis via secret ballot to the Section’s members. A maximum of eight places are available on the influential committee; seven of which have been occupied in the recent election.

The Committee’s role is to set the Section strategy and vote on key decisions, on behalf of the wider Section membership. Committee members can also play an important role in the development and revision of industry standards, as part of British Standards Institute (BSI) review panels. This is the case with the Send for Help Group’s two committee members, who sit on the BSI panel which is currently redrafting

13 July 2015
 July 13, 2015
Emergency services

Adapting the 999 service for Smartphone use

According to a report released by the Institute of Engineering and Technology, fundamental changes should be made to the UK’s 999 service to allow people to utilise Smartphones in an emergency. Professor Will Stewart said there was a ‘critical’ need to update the current service by possibly allowing apps to send alerts to the emergency services.

The report outlined the fact that the emergency services need to reflect the ‘digital age’ with more and more people using apps and social media to communicate rather making a voice call. Professor Stewart added: “Given that young people are statistically more likely to be victims of crime or accidents, it is a concern that making a voice call to contact the emergency services is not something that would feel natural to them.” He went on to say, “A girl alone in a minicab who becomes worried about her personal safety might feel unable to make a call on her mobile phone – but could send a text or alert someone over social

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