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22 August 2013
 August 22, 2013
Personal Alarm User

Havering Council use Skyguard’s MySOS Personal Alarms to Help Vulnerable People Keep Their Independence

“I like to be out and about, staying in gets me down,” says great-grandmother Kathleen Barker.

MySOS user Kathleen Barker and grand daughter Joanne.

But for Kathleen’s family, this has become a concern in the last 18 months, following her diagnosis with dementia.

They want Kathleen, 82, to enjoy as much independence as she can, but they also want to keep her safe, especially as she can sometimes end up wandering, becoming lost and confused, and has been known to wander at night.

Granddaughter Joanne Barker, 38, lives near to Kathleen in Collier Row and regularly checks in on her.

Jo knows her Nan’s condition is worsening and she needs support, but she also knows she is not yet ready for a care home.

This meant the family were faced with a difficult choice, how could they ensure Kathleen gets the right

22 August 2013
 August 22, 2013
Havering Council use Skyguard personal safety devices

Havering Council use Skyguard’s MySOS personal alarms to help vulnerable people keep their independence

“I like to be out and about, staying in gets me down,” says great-grandmother Kathleen Barker.

But for Kathleen’s family, this has become a concern in the last 18 months, following her diagnosis with dementia.

They want Kathleen, 82, to enjoy as much independence as she can, but they also want to keep her safe, especially as she can sometimes end up wandering, becoming lost and confused, and has been known to wander at night.

Granddaughter Joanne Barker, 38, lives near to Kathleen in Collier Row and regularly checks in on her.

Jo knows her Nan’s condition is worsening and she needs support, but she also knows she is not yet ready for a care home.

This meant the family were faced with a difficult choice, how could they ensure Kathleen gets the right level of support?

Jo has been working with Havering Council, discovering a range of technology that has helped her Nan to remain in her own home, while also

14 August 2013
 August 14, 2013
National Personal Safety Day

National Personal Safety Day

National Personal Safety Day is an annual event aimed at raising awareness of the simple, practical solutions that everyone can use to help avoid violence and aggression in today’s society. It’s about helping people live safer, more confident lives.

This year, the awareness day takes place on 14th October and the main StreetsAhead campaign aims to give people some practical tips which will help improve their safety when out and about on the streets.

For all the details of how you can be involved and how to order campaign resources, visit the new National Personal Safety Day website.

19 July 2013
 July 19, 2013
Are housing officers exposed to more violence

Is Risk of Violence to Housing Officers on the Increase due to Welfare Reforms?

Housing Associations across the UK are reviewing their Lone Working policies after an Officer and Bailiff were shot when attempting to evict a tenant in Brixton.

A 50 year old man has been charged with three counts of attempted murder following the shooting which hospitalised a 59 year-old man and 59 year-old woman.

The Income Officer, who works for Metropolitan Housing Partnership is now ‘recovering well’ and hopes to return to work in the near future. The incident, which took place on July 3rd, is one of the more harrowing stories of violence and aggression that Housing Officers face on a daily basis.

A report conducted by Inside Housing into assaults on housing workers found that within a period of 14 months (January 2012 – March 2013), 4,876 incidents had taken place. That’s an average of 11 per day – a shocking statistic which highlights the very real and dangerous threats faced by lone working staff.

Since the Brixton shooting, Metropolitan Housing has organised additional personal safety training sessions to refresh frontline staff in how to react and

10 July 2013
 July 10, 2013
lone worker survey

Skyguard Reports Increase in Customer Satisfaction for the Third Consecutive Year

For the third consecutive year, Skyguard are pleased to report an increase in overall customer satisfaction in our personal safety service for lone workers and vulnerable individuals.

The survey, conducted annually, asked more than 100 customers about all aspects of Skyguard’s service. Overall satisfaction rose by 2.9% compared to the previous year and reached an all time high of 90%.

Furthermore, when users were asked if they would recommend Skyguard to another company or personal contact, they gave a satisfaction score of 89 out of 100. The recommendation of the service rose by 8.4% from the previous survey, indicating that many users implicitly trust Skyguard to deliver the very best in lone worker protection.

The results are even more impressive when significant growth of the company within the same period is taken into consideration; over the past 18 months, Skyguard has extensively increased its customer base to become the industry’s fastest growing organisation.

The report also highlighted the simple functionality of our personal safety devices – including the

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