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31 October 2018
 October 31, 2018
Assaults on NHS Workers at 5 Year High

New Measures to Protect NHS Staff Introduced as Assaults Reach 5 Year High

A survey of NHS workers in England found that over 15% of staff have experienced violence in the past year, with one in seven employees on the receiving end of attacks from patients, relatives and the general public – the highest level in 5 years.

This news comes as Health Secretary, Matt Hancock is set to introduce his NHS Violence Reduction Strategy, a new initiative to tackle the issue of abuse towards medical staff.

Promising a ‘zero tolerance’ approach to violence, Mr Hancock said: “NHS staff dedicate their lives to protecting and caring for us in our times of greatest need and for any one of them to be subject to aggression or violence is completely unacceptable.”

Too often our hardworking NHS staff are subjected to violence & aggression at work. It’s unacceptable. Our first ever NHS Violence Reduction Strategy will tackle this head-on

— Matt Hancock (@MattHancock) October 31, 2018

30 October 2018
 October 30, 2018
Fall alarms can protect workers in the event of a fall

How to Prevent Slips, Trips & Falls in the Workplace

As one of the most common causes of workplace accidents, slips, trips and falls were responsible for nearly a third of all non-fatal injuries at work last year.

Falls from height are also the biggest cause of death of workers in the UK, with the number of fatalities having risen by around a third over the past 12 months.

Although falls can’t be avoided all together, by maintaining good habits and following the points below the risk to employees can be lowered.

Simple ways to reduce the risk of falls

Clean up any spillages promptly and use appropriate signage to warn others of wet floors.
Take your time, don’t rush. Many accidents occur when people are trying to do things quickly neglecting their safety.
Wear sensible footwear that have a good grip.
Keep walkways free of obstacles that could become trip hazards, such as boxes or loose cabling.
Look out for uneven surfaces and report dangerous areas, such as potholes or raised ground.
Ensure all work areas including passages and stairways are lit sufficiently.
Be extra

19 October 2018
 October 19, 2018
Tips for Dealing With Aggressive Behaviour

Conflict Resolution Tips to Deal with Aggressive Behaviour in the Workplace

Inspired by Conflict Resolution Day which falls this week, we take a look at how de-escalation techniques can be used to diffuse potentially threatening situations and what to remember should you find yourself in these circumstances.

Observed in October each year, Conflict Resolution Day is a global event which aims to promote the concept of peaceful resolution and non-violent methods people can use to settle disagreements and conflict.

These techniques are life skills that can be applied in many different scenarios. However they’re especially useful when dealing with aggressive behaviour in the workplace; from an aggrieved customer for instance.
Conflict resolution strategies
There are five main ways that a conflict can be resolved, it’s important to consider which outcome would be most appropriate given the situation:

Competing – one person ‘wins’ the argument.
Collaboration – where both parties find a solution that is agreeable to all.
Compromise – both parties give some ground and find a solution that meets halfway.
Withdrawing – avoiding the conflict, either completely or temporarily.
Smoothing – when situation is calmed down, although both parties still disagree

17 October 2018
 October 17, 2018
Lone Worker Tech Saves Taxpayer £60m

Lone Worker Industry Saves Taxpayers Over £60m

The British Security Industry Association (BSIA) has reported that an increase in organisations using accredited lone worker devices is reducing unnecessary police call outs to false alarms, resulting in an estimated £60m of savings over the past 12 months.

Taking the Metropolitan Police Service as an example, responding to a false alarm typically costs taxpayers around £150. The use of BS 8484 accredited systems enables ARCs to filter out the majority of false alarms; ARC Controllers only pass on those incidents that genuinely require a police response and do so using Unique Reference Numbers, which provide a direct link to police control rooms.

This not only saves valuable police resources and taxpayer’s money, but also enables an effective response to potentially life-threatening situations.

Chairman of the BSIA’s Lone Worker Section, Will Murray of Send For Help Group spoke of the importance of BS 8484 accredited lone worker systems in improving efficiency and cost savings.

Will explains: “At a time when security concerns, health and safety and police budget cuts are prevalent, the use of BS 8484 accredited

8 October 2018
 October 8, 2018
Skyguard featured in best-selling nursing journal

Skyguard’s Lone Worker Devices Featured in Nursing Standard

Skyguard’s parent company, Send For Help, have been featured by the UK’s best-selling nursing journal, Nursing Standard, in a piece highlighting how recent legislation changes are only the first step in protecting NHS staff from violence.

In light of The Assaults on Emergency Workers (Offences) Bill coming into effect in England and Wales next month, the article discusses the measures that should be adopted to safeguard vulnerable NHS workers, especially those working by themselves.

An investigation undertaken by Nursing Standard revealed that there were 1,544 assaults against nursing staff working alone in England between 2015-17.

Director, Will Murray, is quoted on his view that personal safety devices should be part of a standard kit for lone workers:

He says, ‘In the same way that someone who works on a construction site isn’t allowed on a building site unless they’ve got a hard hat, high-vis vest and steel-cap boots, we consider high-risk individuals should carry a personal safety device.’

Currently Send For Help provide lone worker safety services to over

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