The Trusts domestic services team maintain hygiene standards which are crucial within any healthcare organisation. Due to the continuous nature of providing healthcare, the Trusts domestic services team work shifts during unsociable hours which often results in them working alone. Protecting staff is a priority for the Trust.
According to the HSE, workers such as cleaners are faced with many hazardous situations on a daily basis. Slips, trips and falls are all common causes for injury within this sector. When working alone, the element of risk is greatly increased. With no one around you at the time of an accident, reaching out for help could be challenging.
The trust decided to minimise these risks and equipped their staff with Skyguard’s BS8484:2016 accredited MySOS devices. Skyguard – an approved supplier on the NHS Supply Chain is proven in use and already work with over 140 NHS Trusts in providing premium lone worker safety.
Julie Watson, Support Services Manager at RDaSH, said “Skyguard’s service helps our domestic staff feel reassured that while working alone they have 24/7 backup”.
The MySOS – a comact personal safety alarm can be activated discreetly by a user pressing the SOS button. The devices design is small and compact, it can be attached securely to a belt, worn around the neck or slotted onto the back of an identity badge holder. This functionality provides the cleaners with protection with ease as there is no need for the device to be hand held at any time.
Devices are linked to Skyguard’s 24 hour operated Incident Management Centre. When a user raises an alert, a two-way audio connection is initiated allowing them to speak directly with Skyguard’s Controllers. The Controllers will listen in for signs of danger. If they feel that the user needs assistance they are able to contact the emergency services by bypassing the 999 system, ensuring for prompt response times.
Julie added “It’s great to know that with this system in place there is always someone at the other end to take the call and the staff feel more comfortable in their working environment”.