Skyguard’s Parent Company, Send For Help Ltd has seen annual turnover break £8m for the first time – a rise of 30% on the previous year.
Send For Help, independently verified as the largest lone worker protection provider in the world show turnover this year hit £8m, up from £6.1m last year with profits of £2.4m — an increase of 121% on the previous year.
Organisations across all sectors and industries are turning to Skyguard as they seek ways to protect their employees using cutting edge mobile phone and satellite technology.
The business was founded in 2010 by brothers James and Will Murray. Their father, Jan Murray — the technology entrepreneur who founded PC World is the company’s President. Send For Help operates three subsidiary brands — Skyguard, Guardian24 and newly acquired Peoplesafe, which was added to the Group’s portfolio in May.
The Group protects more than 100,000 lone workers through the use of personal safety devices and mobile phone applications, all linked to a dedicated Alarm Receiving Centre manned 24 hours a day.
“We have seen demand
With over 1,000 employees working across Britain’s road network, Ringway Infrastructure Services use Skyguard’s award-winning BS 8484:2016 Certified MySOS devices to safeguard their workers.
The company carry out highway maintenance services including road repairs, street cleaning and winter gritting on around 17,565 kilometers of roads, often in remote areas and signal blackspots. Conditions can be dangerous especially in the winter when gritters brave the freezing weather to keep the roads free of snow and ice.
It’s not just the winter months that can prove testing, as all year-round workers are at risk of being subjected to verbal and sometimes even physical abuse from members of the public.
After investigating various methods to protect their workforce, Ringway opted for 450 of Skyguard’s MySOS devices following a successful trial period.
During their trial Skyguard came to the rescue when a Ringway worker required medical attention. The employee called for help by pressing the SOS button on his MySOS and asking for assistance. An ambulance was
Fines issued in relation to health and safety breaches have seen a 148% increase in the past year according to law firm BLM.
The average cost of payouts has risen threefold from £69,500 in 2015 to a staggering £211,000 over the last 12 months. Its estimated that UK companies were forced to cough up a total of around £6.1m in 2016, for failing to comply with corporate safety legislation.
Industries that are the worst offenders unsurprisingly include Construction, which racked up £14m in fines, followed by Manufacturing with £12m. Utilities came in third at £8.4m, with Leisure (£7.4m), Logistics and Transport (£7.2m), Industrials (£3.9m) and finally the Public Sector which received fines totaling £2.6m.
Experts have suggested tougher guidelines introduced recently as part of the Corporate Manslaughter and Corporate Homicide Act (2007), have been a major contributor in the rise, as the number of incidents has in fact fallen from 358 in 2015 to 292 the previous year.
Under the new ruling, courts must consider a number of factors including overall culpability
The existing agreement in place to help protect lone working staff within the NHS is due to expire at the end of April.
Originally set up in 2009, the NHS Lone Worker Framework Agreement was introduced to provide safer working conditions for employees working alone within the NHS and wider public sector. After renewal in 2013, NHS Protect, the hospital advisory body responsible for overseeing measures to prevent abuse have taken the decision not to extend the agreement further.
As it is an employer’s duty to ensure a safe working environment, the responsibility ultimately falls to each individual NHS Trust to take adequate measures to prevent physical abuse and injury to employees. Key elements of this include upholding a lone worker policy, carrying out regular risk assessments and supplying personal safety alarms. This applies to NHS staff covering a variety of roles, but in particular to community nurses who often visit patients at home.
Failure to uphold an employer’s Duty of Care can result in hefty fines, prosecution and even publicity orders for those found to be in
As of today, BS 8484:2016 the updated standard for lone worker device services has replaced the previous version from 2011.
First published at the end of summer last year, the new standard is a major revision which encompasses several modifications including greater transparency in reporting and tighter Key Performance Indicators (KPIs) for improved response times. There is also now comprehensive coverage of lone worker smartphone applications.
BS 8484:2016 provides an important benchmark by which to compare lone worker solutions. To meet its requirements an organisation must first successfully undergo a rigorous audit. Only then can alarms be escalated directly through to local Police control rooms using URNs (Unique Reference Numbers) and receive priority response bypassing the 999 system.
Earlier this year Skyguard became one of the first companies to be successfully audited and gain BS 8484:2016 certification, ensuring that the lone worker products and services we offer are approved and accredited to the highest possible standards.
James Murray, CEO of Skyguard commented